Dexem Blog
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New Features & Updates

New: Dexem Call Tracking integrates with Google Analytics

wrote this article on July 6
New: Dexem Call Tracking integrates with Google Analytics

  We are very proud to announce that you can now connect your Dexem Call Tracking account with your Google Analytics account. You’re just 2 easy steps away from never missing out on valuable data again!   Go further in your website traffic and conversions analysis Integrating Dexem Call tracking with Google Analytics is a […]

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Feature highlight: audio format automatic conversion

wrote this article on February 2
Feature highlight: audio format automatic conversion

We’re so excited to introduce you an exciting feature that will really make your life easier, when using audio files in our products to play several kinds of messages during a phone call.   Automatic conversion Your recording studio provides you the audio files you need for your voice application. But sometimes, well, the files […]

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VoicePublisher Admin for Mobile

wrote this article on February 22
VoicePublisher Admin for Mobile

We are very excited to introduce you today the Mobile Web version of VoicePublisher Admin, available on smartphones and tablets. Originally suggested by several of our customers, this version of the management interface is live for every account today. Manage your IVR & Call Routing services wherever your are. Whether you’re in the train, down the street […]

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Soon on your Mobile

wrote this article on December 11
Soon on your Mobile

Following several interactions with our clients on the ways to improve the management interface, we’ve learnt that some of them would like to make some changes in their IVR and Call Routing Applications on the go. So in the next few weeks we’ll release the new VoicePublisher Admin for Mobile, a special version of VoicePublisher […]

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A Peek at the all new DataTable Calendar

wrote this article on October 5
A Peek at the all new DataTable Calendar

DataTable allows you to manage data tables – such as a list of shops, a list of sales people or a list of VIP codes for example – which are used in your IVR to qualify and route calls. Thanks to the feedback of one of our clients, who is currently testing DataTable, the management […]

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Managing growth in the VoicePublisher Cloud

wrote this article on June 8
Managing growth in the VoicePublisher Cloud

The Dexem Ops team reaches a major milestone this week by deploying a new distributed architecture of the Voice Publisher platform. Here are some of the majors features of this distributed environnement: Several clusters of multiples Voice Servers nodes Clusters are located in  various data centers in Europe Automatic, real-time replication among nodes Our goal […]

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New feature in Call Analytics API: Calls

wrote this article on June 6
New feature in Call Analytics API: Calls

API Analytics now offers the possibility to obtain the list of Calls for a day for a given application. The answer may be in XML or ZIP format. XML Format GET /voice_apps/#{id}/calls.xml?date=AAAA-MM-JJ Response example: 31490 2 385472700 825804949 71 2011-02-01T07:56:27+01:00 2011-02-01T07:56:57+01:00 30 transfer {E6377B61-AA41-471A-8FF7-51517DD66ABC} item=tag, label=AC01, type=info, at=1296543388044; item=tag, label=AC02, type=menu, at=1296543398325; item=event, type=filled, inputmode=dtmf, […]

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