{"id":724,"date":"2021-04-07T14:36:45","date_gmt":"2021-04-07T14:36:45","guid":{"rendered":"http:\/\/blog.dexem.com\/en\/?p=724"},"modified":"2025-01-28T13:58:02","modified_gmt":"2025-01-28T13:58:02","slug":"call-tracking-block-unwanted-calls","status":"publish","type":"post","link":"https:\/\/blog.dexem.com\/en\/call-tracking-block-unwanted-calls\/","title":{"rendered":"Call Tracking: Block Unwanted Calls"},"content":{"rendered":"<p>You can now block calls from specific caller numbers on the tracking numbers in your account. Calls from blocked numbers are no longer transferred to your company, and not included in your reports and billing. Callers from these numbers will hear a busy tone.<\/p>\n<p>To block caller numbers, go to <strong>Account Settings<\/strong> in the user dropdown menu of your Dexem Call Tracking account. Then, add phone numbers to the list of blocked numbers. Any time, you can withdraw a number from this list. Then, calls and call data from this number will be taken into account again. You can also give the permission to an account administrator to manage blocked numbers.<\/p>\n<p style=\"text-align: center;\">***<\/p>\n<p>Any question about this feature and how to use it\u00a0? Feel free to check out <a href=\"https:\/\/help.dexem.com\/call-tracking\/all-categories\/blocking-caller-numbers\/\">our help center,<\/a> or <a href=\"https:\/\/www.dexem.com\/en\/talk-to-sales.html\">contact us<\/a> for more information\u00a0!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can now block calls from specific caller numbers on the tracking numbers in your account. Calls from blocked numbers are no longer transferred to your company, and not included in your reports and billing. Callers from these numbers will hear a busy tone. To block caller numbers, go to Account Settings in the user [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":998,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34,35],"tags":[],"class_list":["post-724","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-service","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Call Tracking: Block Unwanted Calls - Dexem Blog<\/title>\n<meta name=\"description\" content=\"You can now block calls from specific caller numbers on the tracking numbers in your account. 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